Monday, March 31, 2014

Champions World Resort in Orlando...What A Joke!

Ok so on a recent trip to Orlando the hubby and I decided to save a little cash by staying at one of the Disney Good Neighbor hotels. Since we had our whole trip booked with concerts and such we wouldnt really be in the room that that much anyway. We figured since it was endorsed by Disney it would be decent right? We could not have been more wrong.
The fact that this place calls its self a resort is laughable. All of the "Amenities" offered either Where not what was said or did not exist at all. And the ones that where there closed by 10 pm ...No joke. We got back to our room early and thought we would check out the "nature trail and beach" and it was closed and pad locked. Same goes for the area they where calling the sports field (It had a cracked basketball court and what was supposed to be a baseball diamond I think. Oh and some soccer goals.) So we figure we will change and try to go to the pool and "Jacuzzi". Nope thats pad locked too. Now according to the site they have  3 pools on property but there where only 2. The Laundry room they claim to have... A coin op washer and dryer in the walkway outside the rooms. The fitness room...Didn't Exist. The game room...2 Pinball machines and 1 shooting game, 2 of which where out of order. The tv in the room...ants when we turned it on. Upon further inspection hubby checked the cable cord only to find out it looked like it was torn from the wall.
Anyway lemme back track just a little. We checked in around 4:00 on 3/19 only to be told the water was off from 3:30p-4:30p. Ok that sucks but things happen so we didnt say too much. 6:30 roll around and we need to get ready to House Of Blues and there is still no running water. (It did come on about 10 minutes after that but still.) Also at check in we ask about the "Free Disney Shuttle Service" the hotel offers. We get told the shuttle goes to Disney at 8:30am and returns at 9p. WTF?? Not really a shuttle service then is it? Thank god we did take our vehicle with us or we woulda been paying out the ass for cab fare :( And the store and gift shop that is there...It is only open from 7am-9am and 5pm-7pm. What is the point of it even being there! The "Restaurant" in the hotel existed...but all they served was a breakfast buffet til 10am. Yep we looked..and saw rubber looking eggs, burnt bacon, greasy sausage, and maybe 3 types of fresh fruit. And it was $13 a person. Thank god there was a Perkins right down the street!
Now let's talk service...this place was insane. When rushing into the gift shop to buy waters during the whole 5 minutes I actually saw it open the clerk was super rude. Plus there was a $5 minimum purchase. Ok so I got 2 waters marked at $1.79 which is a crazy price but we needed water, and a box of Cheez-its marked $2.19. Went to the register and some how AFTER my card was run it cost me $11 and change. Ok I am no math whiz but the only way to get a number like that is if they actually CHARGED me $5 to use my card on top of my purchases! When I said something to the clerk all I got was no thats your total and was refused a detailed copy of my receipt (The one I got only had a total on it) Because that is not possible with the system.
Oh and when I tried to get towels for the desk....I was told we don't have any now come back later. 3 hours later when I went back they still didnt have towels. And on the 2nd trip I had to stand at the front desk watching the clock for 20 minutes while the employees finished having a conversation away from the desk.
Oh an BTW...This hotel does not have covers/duvets of any sort on the beds. I have never in my life stayed somewhere that only has sheets and those cheap blankets on the beds!
Anyway...I took photos so yall could see some of what I was talking  about. I seriously hope this place gets shut down. It is a shame to have the Disney name attached to it in any way, shape, Or form.

The supposed restaurant hours according to the hotels own site... 

 The kids play area as show on the site...
The actual play area...

The large covered pool according to the site...
The actual pool area...

The Nature Area & Beach according to the site...
The actual area...
Oh and the nature trails they talked about....
Our lovely coverless beds...


And the bathrooms...warning this is kinda gross...
This is the pic on the site....
The sink was outside the bathroom and it was only 1/3 that size but that wasnt the real problem...This was...
The tub had footprints in it...Not sure if you can tell from the pic....
And the worst part of all...I should not have to clean the toilet in a hotel room to use it...



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